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Presentation on theme: 'By Eka Mulya Astuti Penerbit Erlangga'— Presentation transcript:
1 By Eka Mulya Astuti Penerbit Erlangga
English Zone 3By Eka Mulya AstutiPenerbit Erlangga
2 complaining & making a suggestion
UNIT 1complaining & making a suggestionLesson 1: Don’t get me wrong!Lesson 2: That sounds great!
3 LESSON 1 Don’t Get Me Wrong!
Listening to complaintsUsing various expressions to complainLearning kinds of protest writingsWriting a complaint letter
4 Complaining In formal situations:
I’m sorry to have to say this, butI’m sorry to bother you, butMaybe you forgot toI think you might have forgotten toExcuse me if I’m out of line, butThere may have been a misunderstanding aboutDon’t get me wrong, but I think we should
5 Complaining In formal situations: • I just hate the way you . . .
• I’m fed up with the way you …• I’m sick and tired of• I’m sick of• I’m tired of• I’ve had enough!• It’s got to stop!• What really gets under my skin is• You always• You never
6 Responding to complaints:
• I’m so sorry, but this will never occur/happen again.• I’m sorry, we promise never to make the same mistake again.• I’m really sorry; we’ll do our utmost/best not to make the same mistake again.• Sorry, there is nothing we can do about it.• I’m afraid there isn’t much we can do about it.• We are sorry, but the food is just alright.
7 How would you complain in the following situations?
1. Having rechecked your English test, you found out that you actually deserved a higher score.2. You bought an expensive watch. But the next day you found out that the minute hand was broken.3. You are waiting in line, but out of the blue, a man cut in and went straight to the head of the line.4. The first day you entered your hotel room, you discovered the bed had not yet been made.5. You ordered an omelet but the waiter brought you an over-easy egg instead.
8 Grammar Focus: Prepositional Phrases
They are a combination of a preposition and another word.a preposition and an adjectiveannoyed atknown forhappy withsensitive toa preposition and a verbask forfigure outkeep onpoint outother combinationsdue tobecause ofby the wayin fact
9 Fill in the blanks with correct prepositions.
ComplainingFill in the blanks with correct prepositions.Yes, I complain a lot, usually about friends interfering _______________ my business or even simply about waking _______________ late on school days. But one thing I never complain ______________ is how I am feeling when I am sick. I usually end _______________ saying “Yeah, I feel fine!” although I am not ___________ all fine. I hate pity for something that is ___________ of my hands like catching a cold, but I like people’s pity when I do something wrong so I could learn how to figure _______________ problems. _______________ addition to that, I want people to know what happened and to see their reaction.
10 LESSON 2 That sounds great!
Listening to expressions of suggestionMaking a suggestionDiscovering details in an advertisementMaking an advertisement
11 Making a suggestion • Let’s go to the travel agent this afternoon.
• I suggest renting a house near the school.• I suggest you take all the factors into consideration.• Shall we have a bite to eat after window shopping?• Why don’t we go to the movies tonight?• You could visit Ubud while you’re in Bali.• Let’s go to the travel agent this afternoon.• What about asking your brother for help?• How about buying a new air conditioner?
12 Replying to a suggestion
• Yes. / Yeah.• OK. / Right. / All right.• Good idea!• That sounds good/great.• Sure.• Sorry, I can’t.• How about… instead?• I’d rather (do something).I’d prefer to (do something).
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13 Suggestion Cinnamon Restaurant
Look at the menu. Student A: suggest food to your partner. Student B: reply it.Cinnamon RestaurantAPPETIZERS & SOUPSJavanese vegetable salad …… Chicken Soup ………Borneo Fruit Salad ……..… Vegetable Soup ……ENTRÉESFried Rice with salted fish.……………………………….…..…Chicken Porridge ………………………………….……..……Sundanese Fried Chicken ………………………………...……Celebes Shrimp Steak ……… …………………..……..………DRINKSRice jelly with coconut milk …..………………….……….……Mixed Fruit Ice …………………………………………..……
14 Grammar Focus: Present Progressive with Always
Always is commonly used to describe habitual or everyday activitiesYou always leave for school atIn special situations, a speaker may use the present progressive with always to complainYou are always leaving everything lying around in the kitchen and I’m just sick and tired of it!
15 How would you complain with always in these situation?
16 ReviewUnit 1
17 Choose the best answer.1. X: Don’t get me wrong, …… inform the principal aboutthis mistake.Y: You could be right.a. and I know you must c. so I guess you couldb. but I think we should d. yet I insist we have to2. X: ……Y: Yes. They are just beating around the bush.a. I’m tired of watching these people debating.b. These people love arguing, don’t they?c. Do they really like sitting around the bush?d. Are you trying to say something to those kids?
18 Choose the best answer.3. X: Shall we have a bite to eat after window shopping?Y: ……a. I’d rather do it. c. It means nothing.b. How about eating? d. That sounds great.4. X: …..Y: All right.a. What about to take a bus to the museum?b. Why don’t you look it up in the dictionary?c. I suggest you buying a new cell-phone.d. Let’s discussing this tomorrow morning.
19 Fill in the blanks with the most suitable words.
1) … your best. Wise Owl University The collaborative resources of our university create a 2) … environment for your 3) … Whether you want to study history or 4) … machinery, engineer space 5) …, run a 6) … or train to be a teacher, Wise Owl University is the place for you to unleash your 7) …. Live, Learn and 8) … hotel potential repair vehicles achieve first-rate thrive success
Buku Kelas 8 Kurikulum 2013
20 Fill in the blanks with the most suitable words. hotel. potential
Fill in the blanks with the most suitable words. hotel potential repair vehicles achieve first-rate thrive success1) … your best.Wise Owl UniversityThe collaborative resources of our university create a 2) … environment for your 3) … Whether you want to study history or 4) … machinery, engineer space 5) …, run a 6) … or train to be a teacher, Wise Owl University is the place for you to unleash your 7) ….Live, Learn and 8) …